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OPTIMIZED FOR THE AUTONOMOUS IT ERA

LogicMonitor Pricing

Bringing together observability and digital experience, intelligence that connects signals in context, and governed action into one platform. Our tiered packages support you on your journey to Autonomous IT.

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83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations
83% fewer monitoring tools
90% less alert noise
46% reduced MTTR
Easy to deploy
3,000+ integrations

SIMPLE AND TRANSPARENT

LogicMonitor Platform Packages

Try any plan free for 14 days.

Essentials

Essentials

Resolve issues faster with AI assistance and visibility across hybrid infrastructure and online services.

$19 per Hybrid Unit* Get Essentials
Advanced

Advanced

Deliver dependable services and streamline daily operations with AI insights and governed automation.

$37 per Hybrid Unit* Get Advanced
Signature

Signature

Make always-on services more reliable with service-centric operations and AI that supports greater governed autonomy.

$50 per Hybrid Unit* Get Signature
Agentic AIOps with Edwin AI
Edwin AI
Edwin AI, LogicMonitor’s AI operating layer, helps teams understand, prioritize, and orchestrate response, without manual coordination. Event Intelligence surfaces the signals that matter while AI Agents bring investigation, service context, and response orchestration into a single system. AI Automation enables self-healing IT operations by discovering playbooks, generating new remediation workflows when needed, executing actions with control, and continuously learning from every incident to improve outcomes over time.
20 AI Credits per Hybrid Unit
75 AI Credits per Hybrid Unit
150 AI Credits per Hybrid Unit
Automated Diagnostics and Remediation
Automate diagnostic data collection and execute remediation actions to accelerate troubleshooting and resolution.
AI Credit-metered
AI Credit-metered
AI Credit-metered
Cost Optimization Recommendations
Control cloud costs with observability-driven recommendations for AWS, Azure, and GCP resources to optimize your environments. *Recommendations consume AI credits
AI Credit-metered
AI Credit-metered
AI Credit-metered
Hybrid Observability
Hybrid Infrastructure Monitoring
Monitor any on-prem, cloud infrastructure, or OpenTelemetry metrics at scale with flexible Hybrid Units.
Log Inspector
Real-time insights into patterns and anomalies with easy to search logs for faster troubleshooting.
Dynamic Service Insights
Dynamic service-level monitoring with automation based on tags for service KPIs, visualization, and simplified service management at scale.
Add-on
Data Publisher
Stream real-time metric data from LM Collectors to your systems for proprietary data analysis.
Add-on
ServiceNow CMDB Integration
Unify ServiceNow and LogicMonitor for bi-directional data flow, real-time service health, alerts, and actionable ServiceNow-wide visibility.
Add-on
Digital Expereince
Synthetics and Internet Sonar
Continuously test performance and availability across internal, external, and third-party Internet Stack dependencies.
100 points per Hybrid Unit
250 points per Hybrid Unit
500 points per Hybrid Unit
Available Add-ons
Real User Monitoring with Session Replay
Combine real user performance monitoring with session replay to visualize user journeys, diagnose, and analyze experience issues.
Add-on
Add-on
Add-on
Endpoint Monitoring
Monitor devices, apps, and networks from employee endpoints to gain visibility into your team’s digital experience.
Add-on
Add-on
Add-on
Hybrid Observability Features
Automated Infrastructure Discovery
Automate resource discovery through continuous scanning and classification powered by Active Discovery and Netscans.
Resource Explorer
Health summary across all monitored resources with filters, groups, and drill-down by custom hierarchy.
Topology
Map relationships between resources in an intuitive interface.
Config monitoring
Automatically detect, track, and alert on configuration changes across devices.
Netflow monitoring
Gain real-time visibility into network traffic with NetFlow monitoring.
SMS Alerting
Receive alerts via SMS messaging.
Dashboards and Reporting
Customizable and out of the box dashboards and reports.
3000+ Integrations
With 3000+ out of the box integrations and modules, you can connect instantly with devices, technologies, and services.
Dynamic Thresholds
Modern alerting OOTB with ML-driven thresholds that adapt to real-time trends.
Automated Anomaly Detection
Apply ML to detect data anomalies and visualize outliers.
Dependency Mapping
Highlight root cause by mapping alert dependencies across monitored resources.
Data Forecast Visualizations
Predict future trends with data forecast visualizations to proactively plan capacity and prevent performance issues.
Sandbox Portal
Test sandbox included for up to 10% of paid capacity.
Remote Sessions
Secure remote desktop gateway to access and operate devices from within your LogicMonitor portal.
Customer Experience (CX)
Basic Support
Provides access to the Support Center and technical assistance via the support portal, along with documentation, release notes, and live system-status updates. Enhanced and Premier Support available.
LM Community
Your hub for connecting with fellow LM users to exchange best practices, discover new ways to optimize your platform, and engage directly with our product team for insights into upcoming features and roadmap updates.
LM Academy
Our learning hub where you can explore our collection of training courses designed to help you master our platform and accelerate your skills.
*All prices are shown in USD and represent starting monthly list pricing based on standard minimum quantities and terms. Actual pricing may vary depending on purchase volume and contract terms. Please contact our team for a customized quote.

WebPageTest

Keep your websites and web apps performing at their best with
flexible monitoring built around speed, availability, and user experience.
Explore pricing options that match your needs.

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Hybrid Unit

One flexible unit for your hybrid environment

A Hybrid Unit (HU) is LogicMonitor’s flexible unit of measurement for monitoring resources, collecting telemetry, and analyzing cloud costs. HUs provide a consistent way to measure usage across on-premises infrastructure, cloud, Kubernetes, platform as a service (PaaS), wireless environments, OpenTelemetry metrics, and cloud cost optimization.
This flexible model helps organizations plan and adjust their usage as IT environments evolve, whether they’re migrating workloads to the cloud, expanding Kubernetes deployments, or increasing their use of telemetry and cloud cost analysis.

Hybrid Unit Equivalencies

1

on-prem, collector monitored resource

1

Cloud IaaS instance

7

PaaS

5

Wireless Access Points

100

gigabytes OpenTelemetry Metrics

$6k

in total cloud costs analyzed

Award Winning Customer Service

Join the 2300+ customers across 30+ countries and spanning industries. Connect with our Professional Services team to maximize your time-to-value, sign-up for group or private training sessions, and complete free courses in LM Academy to help master the platform and accelerate your skills. Connect with fellow LM users and engage directly with our product team in the LM Community hub.

GET ANSWERS

FAQs

Learn how our pricing works Have more? Ask our experts

How do platform packages support Autonomous IT?

Platform packages give organizations a path to bring observability, digital experience, intelligence, and governed action together as their operational needs evolve. LogicMonitor provides the hybrid observability foundation across infrastructure, cloud, applications, digital experience, and other critical systems. Edwin AI adds intelligence and automation capabilities that help teams detect, diagnose, prioritize, and act on operational issues. This allows organizations to expand their use of AI and automation while maintaining the visibility and control required for their environment.

Why does LogicMonitor use platform packages?

LogicMonitor’s platform packages give organizations a flexible way to adopt and scale the capabilities they need as they move toward Autonomous IT. Rather than licensing individual products separately, packages bring together capabilities across hybrid observability, digital experience, agentic AI, and automation with predictable pricing.

The three packages support different operational needs and are tiered for scalability. As your environment changes, Hybrid Units give you flexibility to shift monitoring capacity across on-premises, cloud, and edge resources without changing your licensing model.

What are platform packages?

Platform packages are LogicMonitor’s standard pricing model. They bundle platform capabilities and services at an inclusive price, with pricing based on Hybrid Units. This gives organizations a predictable way to purchase LogicMonitor while choosing the level of observability, intelligence, and automation that fits their operational needs.

Contact sales

What is a Hybrid Unit?

A Hybrid Unit (HU) is LogicMonitor’s flexible unit of measurement for monitoring resources, collecting telemetry, and analyzing cloud costs. HUs provide a consistent way to measure usage across on-premises infrastructure, cloud, Kubernetes, platform as a service (PaaS), wireless environments, OpenTelemetry metrics, and cloud cost optimization.

One Hybrid Unit is equivalent to one on-prem collector monitored resource, one cloud IaaS, seven cloud PaaS, five wireless access points, 100 gigabytes of OpenTelemetry metrics, or $6,000 of total cloud costs analyzed. Your account team will be able to estimate the amount of Hybrid Units that will be appropriate for your organization.

Who can purchase platform packages?

Platform packages are available to new and existing LogicMonitor customers.

What is Digital Experience? How are Catchpoint capabilities available through LogicMonitor?

LogicMonitor Digital Experience encompasses Synthetics and Internet Sonar, Real User Monitoring with Session Replay, and Endpoint Monitoring, the capabilities formerly sold under Catchpoint which was acquired by LogicMonitor in December 2025. LM Synthetics and Internet Sonar are included in platform packages, and other capabilities can be purchased separately.. Contact LogicMonitor for more pricing info and guidance on the right combination of capabilities for your environment.

Can I increase the allotted usage limit of a capability without changing my platform package?

Yes. Additional capacity can be purchased in addition to your package, giving you the flexibility to expand capabilities without moving to a different platform package.

Does this apply to Managed Service Providers (MSPs)?

Yes. Platform packages are available to MSPs and provide flexibility to support changing resource requirements across customer environments. MSPs may have access to product by product pricing based on their needs. Contact your LogicMonitor account team to discuss the best option for your organization.

Is my current contract going to change?

Your existing contract remains in effect for its current term. If you’re on a different LogicMonitor pricing model, your account team can review platform package options with you as part of your renewal. Moving to a platform package is not required before the end of your current agreement.

Do usage limits apply?

Each platform package includes defined capacity, limits, and retention for capabilities that increase by tier. Additional capacity is available to purchase as needed. Contact your account team for more details based on your environment and requirements.

How do I know which package is right for my team?

Your LogicMonitor sales representative or account team can help you evaluate the right fit based on the scale of your operations and plan for future needs.

Are discounts available?

Potentially, yes. Please connect with your account team to discuss available discounts.

START LOGICMONITOR TODAY

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