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Get a Generative AI Agent that transforms data into action

Finally, AI that makes sense of your data—and drives results. Edwin AI’s GenAI Agent turns structured and unstructured data into actionable insights with plain-language summaries, predictive analysis, and step-by-step troubleshooting.

Trusted by IT leaders worldwide

IT complexity has high costs

Too much noise, not enough clarity

Teams are overwhelmed by alert storms, leading to missed signals, wasted resources, and constant context switching.

Fragmented data sources

Observability data is spread across different platforms, making it hard to gain a unified understanding of issues.

Predictable disruptions

Teams are reacting to incidents, not preventing them. When teams struggle to stay ahead, critical issues escalate before solutions are found.

Edwin AI: AI-powered incident management

Solve IT problems faster with Edwin AI’s GenAI Agent.

With Edwin AI:

Turn alerts into action

Edwin AI’s GenAI Agent simplifies complex technical alerts into easy-to-understand summaries. IT teams can quickly understand the issue and focus on resolution instead of spending time interpreting jargon.

With Edwin AI:

Pinpoint problems in minutes, not hours

AI-driven analysis identifies the root cause of incidents faster. Pinpoint issues more efficiently, cutting down on time spent troubleshooting by more than 2 hours per incident.

With Edwin AI:

Accelerate resolution with clear next steps

Get step-by-step troubleshooting guidance with clear, AI-generated instructions to reduce incident workload by 23%.

With Edwin AI:

Stop problems before they start

Prevent future incidents before they impact your business; use GenAI Agent to stay ahead of potential disruptions before they impact your business.

At the Capital Group we have over 1,000 alerts per day, 30,000 per month which is just not something humans can be on top of. AI, specifically LogicMonitor’s Edwin AI, is going to eliminate that noise for us, and direct the team who is already overwhelmed in the time of an outage, to not have to do the guesswork.

Shawn Landreth VP of Networking and Reliability Engineering, Capital Group

Edwin AI’s advanced and customizable correlations capabilities helped us dramatically reduce alert noise and mean time to detect. With predictive and proactive alerting using generative AI, it’s not just another AI tool, but an essential part of our IT team.

Jesse Cardinale IT Infrastructure Lead, Chemist Warehouse

Edwin AI has been a game-changer, correlating data and delivering value within an hour of implementation. We are excited to see how its GenAI capabilities will automate work for our Level 1 NOC engineers, freeing them to focus on more strategic initiatives and complex problem solving.

Kris Manning Global Head of IT Networks, Syngenta

Built to address your most complex use cases

Root cause analysis

GenAI Agent simplifies complex structured and unstructured IT data to pinpoint root causes. It provides plain-language summaries and step-by-step troubleshooting recommendations to speed up issue resolution and minimize downtime.

Natural language queries

Query your observability data in plain language, no complex queries needed. Get answers quickly and easily, without requiring advanced query skills.

Unified data

Pull in automated context from multiple sources—including unstructured data—into a unified view. Gain a holistic view of your system’s health, with all the data in one place.

Domain-specific AI

GenAI Agent is built specifically for observability. Our domain-specific AI is built for observability, unlike a generic GPT wrapper. Get more accurate, relevant insights that apply directly to your IT incidents.

Comprehensive integration

Seamlessly integrate with your existing observability tools. Supplement metrics, logs, events, and traces from multiple sources in a unified interface. No disruption to your workflow; just smarter, faster incident resolution.

Integrations

Open & agnostic

With 3000+ integrations, you can easily consolidate alerts across your legacy on-premises systems and modern hybrid cloud infrastructure. Explore integrations 

Cross-domain data unification

Combine observability, security, APM, and CMDB data from tools like Datadog, Splunk, and Dynatrace into a single real-time incident ticket.

Effortless incident ticketing

Enable full bi-directional incident synchronization with ITSM solutions enriched with real-time CMDB data for faster, more accurate resolutions.

Transform your IT operations with AI

Get a demo to see how generative AI will shift your team from reactive to proactive.

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LogicMonitor Doubles Down on Data Center Transformation with New AI Enhancements

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It’s time for a new approach: Edwin AI solves ITOps biggest challenges with agentic AI

Edwin AI redefines ITOps with agentic AIOps, cutting through alert noise to pinpoint root causes, automate resolutions, and deliver real results where traditional AIOps falls short. Keep reading.

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AI-driven workloads are transforming data centers, requiring new strategies for scalability, efficiency, and observability.

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5 proven strategies IT leaders use to drive business value amid complexity

From aligning IT goals with organizational objectives to leveraging AI and streamlining toolsets, these actionable insights can help transform IT into a growth engine.

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