OPTIMIZED FOR THE MODERN DATA CENTER
LogicMonitor Pricing
From foundational visibility to advanced automation and AI, our new tiered packages offer the flexibility to choose what’s right for your environment.
SIMPLE AND TRANSPARENT
LogicMonitor Platform Packages
Try any plan free for 30 days.
Essentials
$16 per hybrid unit*
Get Essentials
Advanced
$27 per hybrid unit*
Get Advanced
Signature + Edwin AI
$53 per hybrid unit*
Get Signature
Agentic AIOps
Edwin AI – Event Intelligence
Edwin AI, an AIOps engine, uses unsupervised ML and event enrichment to reduce alert noise and deliver high-fidelity insights that drive proactive IT operations.
Add-on
Edwin AI – AI Agent
Edwin AI Agent reduces escalations through intelligent triage, accelerates resolution with automated runbooks, and preserves institutional knowledge by surfacing proven solutions from past incidents.
Add-on
Add-on
Hybrid Observability
Hybrid Infrastructure Monitoring
Monitor any on-prem or Cloud infrastructure at scale
LM Logs
Real-time insights into patterns and anomalies with easy to search logs for faster troubleshooting
LM Uptime
Website and endpoint monitoring to help track uptime, performance, and availability of critical web services alongside the rest of your infrastructure
Add-on
Dynamic Service Insights
Dynamic service-level monitoring with automation based on tags for service KPIs, visualization, and simplified service management at scale
Add-on
Data Publisher
Stream real-time metric data from LM Collectors to your systems for proprietary data analysis
Add-on
SaaS Monitoring
Monitor common SaaS applications for company-wide collaboration alongside your infrastructure to maintain optimal SaaS performance
Add-on
Add-on
Cost Optimization
Get visibility into cloud costs to cut unnecessary spend, get recommendations for spend, and optimize budget management
Add-on
Add-on
ServiceNow CMDB Integration
Unify ServiceNow and LogicMonitor for bi-directional data flow, real-time service health, alerts, and actionable ServiceNow-wide visibility
Add-on
Add-on
Features
Automated Infrastructure Discovery
Automate resource discovery through continuous scanning and classification powered by Active Discovery and Netscans
Resource Explorer
Map relationships between resources in an intuitive interface
Topology
Health summary across all monitored resources with filters, groups, and drill-down by custom hierarchy
Config monitoring
Automatically detect, track, and alert on configuration changes across devices
Netflow monitoring
Gain real-time visibility into network traffic with NetFlow monitoring
SMS Alerting
Receive alerts via SMS messaging
Dashboards and Reporting
Customizable and OOTB dashboards and reports
3000+ Integrations
With 3000+ out of the box integrations and modules, you can connect instantly with devices, technologies, and services
Dynamic Thresholds
Modern alerting OOTB with ML-driven thresholds that adapt to real-time trends
Automated Anomaly Detection
Apply ML to detect data anomalies and visualize outliers
Dependency Mapping
Highlight root cause by mapping alert dependencies across monitored resources
Data Forecast Visualizations
Predict future trends with data forecast visualizations to proactively plan capacity and prevent performance issues
Sandbox Portal
Test sandbox included for up to 10% of paid capacity
Remote Sessions
Secure remote desktop gateway to access and operate devices from within your LogicMonitor portal
CX (Customer Experience)
Basic Support
Provides access to the Support Center and technical assistance via the support portal, along with documentation, release notes, and live system-status updates. Enhanced and Premier Support available.
LM Community
Your hub for connecting with fellow LM users to exchange best practices, discover new ways to optimize the LM Envision platform, and engage directly with our product team for insights into upcoming features and roadmap updates.
LM Academy
Our learning hub where you can explore our collection of training courses designed to help you master our platform and accelerate your skills.
Award Winning Customer Service
Join the 2300+ customers across 30+ countries and spanning industries. Connect with our Professional Services team to maximize your time-to-value, sign-up for group or private training sessions, and complete free courses in LM Academy to help master the platform and accelerate your skills. Connect with fellow LM users and engage directly with our product team in the LM Community hub.
GET ANSWERS
FAQs
Why did LogicMonitor introduce platform packages?
LogicMonitor introduced platform packages to support organizations for their needs today and as they grow and evolve. By replacing individual product licensing with predictable packages, you can shift capacity across on–prem, cloud, and edge resources without worrying about overages. LogicMonitor has introduced three packages: LM Essentials, LM Advanced, and LM Signature. Plus, provides the option to add Edwin AI. These are designed to align with different stages of your observability journey, ensuring you have the right capabilities now, while future–proofing your monitoring strategy as you grow.
What are platform packages?
Platform packages are pre–designed bundles of products and services at an inclusive price. Billing is predictable, transparent, and simple. Pricing is calculated by the number of licenses of the flexible Hybrid Unit.
Contact sales
What is a Hybrid Unit?
The Hybrid Unit is a standard hybrid resource unit that replaces separate licensing for different resource types including on–prem, cloud IaaS, cloud PaaS, or wireless access points. This allows for greater flexibility in monitoring various IT environments and provides an interchangeable approach for resource allocation.
One Hybrid Unit is equivalent to one on–prem collector monitored device, one cloud IaaS, seven cloud PaaS, or five wireless access points. Your account team will be able to estimate the amount of Hybrid Units that will be appropriate for your organization.
Who can purchase platform packages?
Organizations new to LogicMonitor and current customers are able to purchase platform packages.
When is this pricing available?
It will be available globally beginning early October.
Are platform packages available to U.S. Public Sector organizations?
We intend to make platform packages available with GovCloud for Public Sector customers in 2026.
Does this apply to Managed Service Providers (MSPs)?
Yes, platform packages are available for MSPs allowing them the same flexibility as enterprise customers. If you are an MSP organization, you also continue to have full access to product-by-product pricing, if preferred.
Is my current contract going to change?
No, there will be no changes to current contracts. You may evaluate platform packages during your renewal, but you will not be forced to switch to a package. If you do switch to a package, the change is a simple process.
Do usage limits apply?
Each package has set limits, capacity, and retention designed to meet the needs of IT teams. Add–on capacity is available without moving to another package. For more information, contact your account team.
Can I see the breakdown of my monitored resources in the LM Envision portal?
Yes, you will have access to a usage page that shows total hybrid unit usage and will be able to see each individual resource type and totals.
How do I know which package is right for my team?
A LogicMonitor sales rep or your current account team can help you decide which package fits your needs. The matrix of included features above can help you decide the best fit.
Are discounts available?
Potentially, yes. Please connect with your account team to discuss available discounts.
How does this pricing compare to product-by-product pricing?
Package prices include infrastructure and cloud monitoring along with the products and features in the package, while product–by–product pricing does not automatically include additional capabilities because product licenses are purchased separately. Contact your account team to discuss the best option for your use case.
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