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EMA research report commissioned by LogicMonitor: Unleashing AI-Driven IT Operations: Challenges, Opportunities, and Future Growth

Are you fully leveraging AI to transform your IT operations?

The landscape is shifting rapidly, with 68% of organizations already using AI to drive efficiency and innovation in their IT operations.

Our newest commissioned research report from EMA captures insights from 500+ IT professionals who are seeing transformative results. Organizations are achieving new levels of operational excellence—59% are meeting or exceeding ROI targets, while 63% have reached advanced IT operations maturity through strategic AI adoption.

Whether you’re just starting your AI journey or looking to optimize your current initiatives, this comprehensive study reveals:

  • Practical strategies to reduce incident response times by up to 47%
  • Real-world evaluations of leading platforms including Azure/OpenAI, Google PaLM, and AWS Bedrock
  • Solutions to the top 6 implementation challenges faced by IT teams
  • Framework for building a business case and measuring ROI
  • Technology trends and investment priorities shaping the future of IT operations

With 81% of organizations increasing their AI investments this year, understanding these insights is crucial for both technical and business success. Get the data and strategic guidance you need to confidently advance your AI initiatives and drive measurable results.

Download the report now