Forrester Total Economic Impactâ„¢ study finds Edwin AI delivered a 313% ROI for composite organization.

Read more

When you detect issues instantly and act with confidence, incidents shrink, users stay happy, and reliability becomes your advantage.

OBSERVABILITY POWERED BY LOGICMONITOR ENVISION AND EDWIN AI

Everything you need to detect, validate, and resolve incidents before users notice

Heartbeat Monitoring delivers high-frequency checks and clear signals to catch issues early. Combined with LM Envision, you can validate performance, connect events, and take action faster.

Detect
Validate
Correlate
Automate
Scale

Know the moment incidents begin

Run high-frequency checks on your most critical services to catch issues instantly. Know when systems fail or slow down, without delays or blind spots.

  • High-frequency checks for key endpoints Monitor APIs, services, and endpoints with rapid checks that surface incidents immediately, so you can act before users are impacted.
  • Catch micro-incidents others miss Reveal short outages and performance drops that low-frequency monitoring misses, giving you visibility into issues that still impact users.

Make sure services work as expected

Continuously check availability and performance to confirm services are working properly. Know endpoints respond as expected, not just that they are reachable.

  • Validate availability and performance together Check APIs, services, and endpoints for both uptime and responsiveness, so you know if something is slow, failing, or fully unavailable.
  • Test real endpoint behavior Simulate simple requests to confirm services respond correctly, giving you clear signals that systems are working as users and dependencies expect.

Connect incidents to the root cause faster

Link incidents to network, application, and service dependencies for faster troubleshooting. Understand what changed and why issues occurred in one place.

  • See issues across the full delivery path Connect endpoint failures to DNS, network, and service dependencies, so you can quickly understand where issues originate and how they impact users.
  • Remove guesswork from troubleshooting Correlated signals provide clear context around incidents, helping teams move from alert to root cause faster without chasing false leads.

Set up and manage checks with less manual work

Quickly create, update, and adjust checks as your environment changes. Reduce manual effort and keep monitoring aligned with your services over time.

  • Create and update checks with ease Quickly set up monitoring for new services and endpoints, so your coverage stays current without constant manual updates or rework.
  • Keep monitoring in sync with changes As services evolve, ensure checks stay aligned with deployments and updates, reducing gaps and preventing missed incidents.

Expand coverage without added effort

Monitor more endpoints and services without increasing overhead. Maintain consistent coverage as your environment grows without sacrificing performance.

  • Monitor more endpoints with less effort Easily extend coverage across critical services and endpoints, so you can keep pace with growth without overwhelming your team.
  • Maintain performance at scale Run high-frequency checks across many services without adding strain, ensuring consistent monitoring as your environment expands.

INTEGRATIONS

Works with the tools and services you rely on

From APIs and cloud platforms to services and endpoints, LM Envision brings your monitoring together. With thousands of integrations and flexible APIs, you get deep insights without adding complexity.

100%

collector-based and API-friendly

3,000+

integrations and counting

AI AGENT FOR ITOPS

Edwin AI knows what matters and what doesn’t

Edwin AI connects signals across your environment to highlight what matters most. It explains issues in plain language, so your team can act faster and resolve incidents before users are impacted.

67%

ITSM incident reduction

88%

noise reduction

Trusted by IT leaders

Leading companies don’t just know—they know first

See how teams reduce incident impact, respond faster, and keep critical services running without disruption.

"Edwin AI delivered value within an hour of implementation."

Kris Manning
Global Head of IT Networks of Syngenta
Syngenta

"Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise."

Shawn Landreth
VP of Networking and Reliability Engineering of Capital Group
Capital Group

"LogicMonitor is a valuable partner, constantly innovating and adapting to our business needs."

Rafik Hanna
SVP, Topgolf Technologies of Topgolf
Topgolf

"Edwin AI is not another AI tool, but an essential part of our IT team."

Jesse Cardinale
IT Infrastructure Lead of Chemists Warehouse
Chemists Warehouse

"Switching from SolarWinds to LogicMonitor showed us how much we were missing."

Scott LaPaglia
Senior Systems Administrator of Hain Celestial
Hain Celestial

"Edwin AI will be 100x faster than a human and able to manage complex problems."

Gaël Grootaert
Group Director, Managed Services of Devoteam
Devoteam

"LogicMonitor tells you what’s happening in the environment."

Rich Johnston
Director, Hosting Platforms of Carrier
Carrier

"The sheer power of LogicMonitor’s monitoring capability is amazing."

John Burriss
Senior IT Solutions Engineer of RaySearch Laboratories
RaySearch Laboratories

"Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service."

Joshua Powell
Managed Services Lead of Nexon
Nexon

"The single pane of glass across all of our regions enables us to act more proactively."

Dominik Hunn
Systems Engineer of Franke Group
Franke Group

BY THE NUMBERS

Heartbeat monitoring that makes an impact

0 %
fewer tickets
0 %
fewer monitoring tools
0 %
faster MTTR
0 %
time savings

GET ANSWERS

FAQs

Get the answers to the top heartbeat monitoring questions.

How is this different from basic uptime monitoring?

Unlike basic uptime tools, heartbeat monitoring uses high-frequency checks to catch short-lived issues and slowdowns, so you can act before users are impacted.

Does this monitor performance or just availability?

Slow is the new down. Heartbeat monitoring tracks both availability and performance, so you know not just if an endpoint is up, but whether it is working as expected.

Can I monitor APIs and critical services?

Yes. Heartbeat monitoring can monitor APIs, services, and endpoints with lightweight checks to confirm they are available and performing as expected.

Will this help reduce time to resolution?

Yes. Heartbeat monitoring provides clear, time-stamped signals that show when issues begin, helping your team identify causes faster and resolve incidents quickly.

Is this designed for high-scale environments?

Yes. Heartbeat monitoring uses lightweight checks to monitor many endpoints without added overhead, so you can expand coverage as your environment grows.

Be the first to know with LM Envision

14-day access to the full LogicMonitor platform