Make sense of every signal instantly

Edwin AI applies agentic intelligence to event streams, correlating incidents, enriching context, and surfacing probable root causes in real time, so you can act before disruption spreads.

Why leading brands choose Edwin AI

Event intelligence that knows what matters and what to do about it

Edwin AI was built to do what traditional AIOps tools can’t—make sense of the noise.

Real-time correlation and enrichment
AI-generated event summaries
Incident prioritization
Full-stack observability integration
Ready to deliver on day one

Real-time correlation and enrichment

Edwin AI ingests alerts from across your stack, correlates related events in real time, and enriches them with business context, so your team sees the full picture without manual digging.

  • Automatic alert grouping Edwin assembles related events into unified, context-rich incidents
  • Context-rich insights Events are tagged with severity, topology, affected services, and change history, so teams know what to prioritize and why.

AI-generated event summaries

Use generative AI to translate raw event data into concise, plain-language summaries, making technical alerts instantly understandable.

  • Human-friendly recaps Even complex issues are distilled into readable briefs, so teams align quickly and act decisively.
  • Root cause and impact analysis Each summary identifies likely causes and affected services, helping you move straight from alert to resolution.

Incident prioritization

Act on what’s urgent, not just what’s loud. With severity scoring, service context, and impact analysis built in, Edwin AI elevates the incidents that matter most and routes them where they belong.

  • Dynamic severity scoring Incidents are ranked by business impact, so critical problems never slip through the cracks.
  • Unified incident hub See alerts, logs, events, and performance signals in one place. No more toggling between tools.

Full-stack observability integration

Edwin AI connects your entire environment—from infrastructure to applications—so the root cause isn’t hidden in a silo.

  • Cross-domain data ingestion Bring in data from 3,000+ sources, including observability tools, CMDBs, ITSM systems, and cloud platforms.
  • Root cause spotlight Edwin AI connects signals across your observability stack—metrics, events, logs, and traces—to find the most probable cause, enriched with topology and service context to drive confident action.
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Ready to deliver on day one

Edwin AI starts correlating events with production data immediately. No training cycles, no complex tuning, just fast time to insight.

  • Out-of-the-box Event Intelligence Start correlating alerts and generating plain-language summaries fast. Edwin’s models are designed for real-world ITOps environments.
  • Fast, flexible setup With native integrations, bi-directional ITSM sync, and intuitive dashboards, Edwin fits seamlessly into your existing workflows.

Edwin AI: Built to deliver impact

Event Intelligence from Edwin AI is reshaping how IT teams manage signals—cutting alert volume, clarifying what matters, and helping operations move faster with less effort.

0 %
less incident workload
> 0
hrs saved per incident
0 %
reduction in MTTR

Event Intelligence by Edwin AI

Cut through the noise and find the real issue fast

 Edwin AI’s Event Intelligence interprets streams of alerts as they happen, giving ITOps teams a clear view of what’s unfolding and where to act.

< 1 hour

to correlate alerts, deliver insight

POWERING LEADING GLOBAL BRANDS

Edwin AI Integrations

Make every system smarter with Edwin AI

Edwin AI connects with over 3,000 tools—spanning observability, APM, security, and CMDB—to turn disconnected data into real-time, actionable insight. Whether you’re managing legacy systems or hybrid cloud environments, Edwin brings it all together to speed up incident response and eliminate silos.

3000+

pre-built integrations across your full tech stack

100%

bi-directional sync with ITSM platforms like ServiceNow

Your AI Agent for ITOps

Edwin AI simplifies incident response at scale

Edwin AI helps IT teams keep systems running smoothly by making sense of complex signals and acting on them quickly. It connects across your tools, understands what’s happening, and helps resolve issues before they slow anything down.

Strategic AI Partnership

AI-powered data center operations with LogicMonitor and OpenAI

LogicMonitor’s collaboration with OpenAI brings advanced AI reasoning to ITOps, reducing manual effort and improving uptime across modern data center environments.

Hear from Edwin AI Customers

Leading ITOps teams win with Edwin AI

See how real teams are using agentic AIOps to make their operations more efficient, prevent outages, and reclaim their time.

"LogicMonitor helps us succeed by being a true partner."

Andrea Curry
Director, Observability & Scheduling of McKesson
McKesson

"Edwin AI will be 100x faster than a human and able to manage complex problems."

Gaël Grootaert
Group Director, Managed Services of Devoteam
Devoteam

"Edwin AI is not another AI tool, but an essential part of our IT team."

Jesse Cardinale
IT Infrastructure Lead of Chemists Warehouse
Chemists Warehouse

"The sheer power of LogicMonitor’s monitoring capability is amazing."

John Burriss
Senior IT Solutions Engineer of RaySearch Laboratories
RaySearch Laboratories

Your next-level IT operations start here

Book a live demo to see how Edwin AI automates correlation, resolution, and escalation—freeing your team to focus on what matters most.

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FAQs

Get answers to common questions about Event Intelligence from Edwin AI.

What is Edwin AI’s Event Intelligence?

Edwin AI’s Event Intelligence is a powerful feature designed to cut through the noise in alert management. It automatically groups and correlates related alerts, reduces alert overload by over 90%, and empowers IT teams with deep, actionable insights to resolve incidents faster.

How does Event Intelligence help reduce alert fatigue?

By automatically correlating and grouping related alerts across your infrastructure, Event Intelligence significantly reduces alert noise, ensuring that teams focus only on the most critical issues. This helps reduce alert fatigue and improves overall team productivity.

How does Edwin AI accelerate troubleshooting?

Edwin AI leverages generative capabilities to enrich alerts with context such as tags, location, and impact. This provides IT teams with valuable insights for faster troubleshooting, automating root cause analysis, and reducing the time spent manually diagnosing issues.

How does Edwin AI prioritize incidents?

Edwin AI uses AI-driven analysis to prioritize incidents in real time, based on your organizational context. This ensures that the most urgent issues are addressed first, reducing downtime and improving response times.

What visibility does Event Intelligence provide?

Event Intelligence provides unified, real-time insights across infrastructure, databases, applications, and services. It instantly reveals root causes without manual triage, enabling faster issue detection and resolution.

What makes Edwin AI’s Event Intelligence efficient from day one?

With pre-built models and customizable dashboards, Edwin AI offers out-of-the-box efficiency. It delivers immediate value by streamlining incident management processes, reducing downtime, and allowing teams to act on issues from the moment of deployment.