Managed Service Providers scale and grow faster with LogicMonitor
As a Managed Service Provider (MSP), you can trust LogicMonitor to replace outdated tools, attract more clients, boost profitability, and elevate customer satisfaction. With LogicMonitor’s AI-powered hybrid observability platform, you can transform your service offerings, driving greater operational efficiency through powerful automation and a scalable, flexible platform that grows with your business.
More than a technology platform: a true partner for MSPs
LogicMonitor is an extension of your team, helping you grow your attach rates and scale operations like never before. LogicMonitor enables you to support your customers wherever they are and scale services across on-prem, cloud, and hybrid environments. This partnership allows you to move upstream, win more business, and drive greater operational excellence throughout your organization.
How LogicMonitor helps MSPs
Identify issues before they become a problem
LogicMonitor enables MSPs to rise above the limitations of legacy monitoring tools. Monitor all devices and customer environments with coverage for every data center, on-prem infrastructure, and hybrid cloud environments, all within a single view. With LogicMonitor, you can:
- Immediately collect performance metrics using auto-discovery of devices and resources
- Meet and exceed SLAs with forecasting that identifies future resource utilization issues before they occur
- Automatically adjust to your customer environments so you can focus on services instead of configuration with dynamic thresholds
- Prevent alert storms and reduce MTTR with root cause analysis via unified logs and metrics that pinpoints the true source of an error
Deploy Faster
Built for you, and your client experience
Get the speed you need to onboard customers faster with LogicMonitor’s fully automated platform. Agentless collectors automatically discover, map, and set baselines for your infrastructure and your customers in minutes, no matter how complex. Automate onboarding for your customers with:
- Pre-built dashboards and templatized views
- Coverage from data center to public/private clouds
- Single view of application services, performance and infrastructure data
Operate More Securely
Security best practices are built into every layer of the LogicMonitor experience, from our technical architecture to our everyday business operations. LogicMonitor is ISO 27001:2013 certified, ISO-27017:2015 certified, and SOC2 Type 2 standards certified.
Automate more
Increase service reliability and improve how you manage your customers’ critical systems with built-in integrations for ServiceNow, Ansible, and more. LogicMonitor’s leading next-gen AIOps solution is future-proof, scalable, and provides MSPs the time-saving and efficiency driving platform they need to increase profitability.
- Identify issues before they impact your customers with real-time intelligence for their environments
- Gain complete control of visibility with multi-tenancy views and customizable dashboards
- Automate your customer onboarding with easy-to-use templates
3,000+ pre-built integrations and out-of-the-box dashboards
Scale faster
Expand your coverage, and grow your value
Elevate your service value and accelerate business growth by driving your customers’ digital transformation through cloud-based solutions and strategies. With LogiMonitor, streamline operations, reduce overhead, and minimize manual labor for maximum efficiency.
- Get role-based access controls for you, customizable dashboards for your customers, and user-friendly reporting and analytics for all
- Optimize resource consumption to rightsize cloud instances and utilization across your customer base
- Increase service value by enabling digital transformation with cloud-based services and strategies
- Reduce costs by consolidating tools into one unified monitoring platform that grows with you
- Move beyond RMM into value-added services that create customer stickiness
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