In this episode of The More You Monitor Lead Sales Engineer, Dondy Aponte, walks through how AIOps capabilities will allow IT and DevOps teams to not only identify issues before they evolve into full blown incidents, but also automatically perform steps to remedy the situation through an integration with open-source provisioning and configuration management tool. AIOps enabled monitoring platforms give teams the ability to stop fighting fires on a daily basis and focus on innovation to drive their business forward.
Video Transcription
Thanks for joining me for this episode of The More You Monitor. I’m Dondy Aponte, a lead sales engineer here at LogicMonitor. Today, we’ll be talking more about AIOps and real-life use cases within modern enterprises. AIOps capabilities enable IT organizations to work more proactively, perform more efficiently, and fix problems faster.
Let’s talk about IT outages as a real-life scenario in which AIOps can help. Outages are all too common, but they can be devastating to a business. When an IT outage occurs, it’s typically the result of a series of events rather than just one incident. AIOps capabilities help IT teams connect the dots through anomaly detection, dynamic thresholds, root cause analysis, and forecasting so that they can understand what occurred and how best to resolve the incident fast.
AIOps enabled platforms like LogicMonitor, for example, bring data together from a range of disparate sources and use algorithms to surface the root cause of the outage. AIOps enabled monitoring platforms can play a role beyond early issue identification. In the near future., AIOps platforms will have the ability to augment human intelligence and serve as a failure prevention and auto-remediation system.
An AIOps enabled monitoring platform that has failure prevention built into it would be able to set up a predefined action in response to an alert. This action could be the execution of a custom script. The platform would automate that predefined action in response to the alert through a rules-based engine.
Say an SRE on your team is alerted about database latency. If your AIOps enabled monitoring platform determines that the root cause was a configuration change on a service connected to the database, it would send the SRE an alert. It would also provide a dropdown menu of predefined options to solve the issue, including the option to restore the service’s previous configuration. With a single click, your SRE could execute a script to revert the configuration and solve the database issue. An integration with an open source provisioning and configuration management tool such as Ansible would extend the platform’s functionality to include even the most complex actions.
AIOps capabilities can help IT ops and DevOps teams within a wide range of industries and verticals. Teams who adopt platforms that give them early warning of incidents that are about to occur are less likely to suffer disruptive outages. Take that functionality one more step into the realm of auto remediating issues and your team gains time back to focus on innovation rather than fighting fires.
For more information on how AIOps can help power your organization’s digital transformation journey, download LogicMonitor’s latest AIOps, E-book, The Future of AIOps. Thanks for tuning in to this episode of, The More You Monitor.