LogicMonitor seeks to disrupt AI landscape with $800M strategic investment at $2.4B valuation to revolutionize data centers.

Learn More

    Platform

    Get real-time insights and automation for comprehensive, seamless monitoring with agentless architecture.

  • Infrastructure
    monitoring
  • Cloud monitoring
  • Digital experience
  • AIOPS

      • Solutions

      Whether you work in MSP, Enterprise IT or somewhere in between, the solution is clear.

    By Initiative
    By Industry

      About us

      Get to know LogicMonitor and our team.

    Get to know us
    Services

      Resources

      Explore our blogs, guides, case studies, eBooks, and more actionable insights to enhance your IT monitoring and observability.

    Learn

      Documentation

      Read through our documentation, check out our latest release notes, or submit a ticket to our world-class customer service team.

    Support

    Your data is safe in our hands. Really.

    Security best practices are built into every layer of the LogicMonitor experience, from our technical architecture to our everyday business operations.

    Tour the platform View our Trust Center

    Security Whitepaper

    Download a deep-dive into our security controls.

    download icon

    SOC3 Audit Report

    Review an independent, third-party security audit.

    download icon

    The LogicMonitor platform is certified to:

    Trusted by the best, who need the best.

    Vpay White Logo

    FINANCIAL SERVICES ORGANIZATION

    GLOBAL IDENITY MANAGEMENT

    Bupa Logo

    HEALTHCARE EFFICIENCY SOFTWARE

    NULL

    Secure architecture

    The LogicMonitor product was built by IT security experts.

    • Automatic encryption of sensitive data, both in transit and at rest
    • Strong user authentication controls, including both 2FA and SAML integration
    • Fine-grained role-based access controls allow you to tailor access to your environment to fit your specific needs.
    • Formal security software development lifecycle, with multiple stages of threat modeling and security testing

    Secure data collection

    The LogicMonitor Collectors you install within your operating environments are designed for optimum security.

    • Collectors initiate only outbound communications to the LogicMonitor platform, secured with TLS encryption.
    • Each Collector is mutually authenticated to your account using modern cryptographic techniques
    • Collectors maintain sensitive data only in-memory and have no inbound network ports vulnerable to attack.

    Secure operations

    LogicMonitor’s operational platform is protected with best-in-class security.

    • Built on security-hardened Linux servers with perimeter and host-based intrusion prevention systems
    • Multiple levels of redundancy are integrated throughout the service platform to ensure high availability.
    • Operated out of top-tier data centers and AWS regions, all with best-of-breed physical security

    Secure practices

    We maintain and use all customer data in alignment with the EU General Data Protection Regulation (GDPR) requirements.

    • Minimal incidental personal data is stored for alert delivery and audit logging purposes only.
    • Device access credentials are encrypted and stored only in memory—never written to disk.
    • Salted one-way hashes are stored in place of user passwords.

    Secure standards

    The LogicMonitor platform is subject to ongoing third-party validation to ensure the security, availability, and confidentiality of your data.

    • Application penetration testing, conducted by professional security consultancies, ensures that our product remains hacker-proof.
    • AICPA SOC 2 Type 2 audits validate the controls that provide for security, high availability, and data confidentiality.
    • Certification to the ISO 27000 family of standards demonstrates our commitment to holistic information security management across the organization.
    Security graphic
    Security graphic
    Security graphic
    Security graphic