AI-powered Event Intelligence for faster incident resolution
When insights meet action, incidents resolve faster. Event Intelligence, part of Edwin AI, reduces alert noise by 90%, gives teams the clarity and context they need to act decisively.
Trusted by IT leaders worldwide
Edwin AI: AI-powered incident management
Proactive incident management starts with Edwin AI’s Event Intelligence.
With Edwin AI:
Cut through alert noise
Event Intelligence automatically groups and correlates related events across your infrastructure, reducing noise by over 90%, ensuring your team focuses only on the most critical issues.
With Edwin AI:
Accelerate troubleshooting with AI event summaries
Edwin AI’s generative capabilities enrich alerts with detailed context, including tags, location, and impact. This provides your team with deeper insights for faster troubleshooting, automating root cause analysis, and freeing up valuable resources.
With Edwin AI:
Real-time incident intelligence
Edwin AI analyzes and automatically prioritizes critical alerts while providing unified visibility across your infrastructure, applications, and services—revealing root causes instantly and accelerating resolution without manual triage.
Built to address your most complex use cases
Event correlation & enrichment
Automatically group related alerts and enrich them with critical context—such as tags, location, and impact—reducing noise and providing clarity to focus on critical issues.
Troubleshooting
AI-generated event summaries enriched with context such as tags, location, and impact, enabling quicker understanding and resolution of incidents.
Real-time prioritization
AI-driven analysis that automatically identifies and prioritizes the most urgent incidents based on organizational context, minimizing downtime.
Comprehensive visibility
Unified insights across infrastructure, databases, apps, and services, providing immediate root cause detection without manual triage.
Fast time to value
Pre-built models and customizable dashboards that deliver immediate value and reduce downtime from the moment of deployment.
Extensive integrations
With 3000+ integrations, including a native integration with LogicMonitor Envision, easily group alerts across legacy on-premises and hybrid cloud systems to maximize tool value.
Open & agnostic
Cross-domain data unification
Effortless incident ticketing
Transform your IT operations with AI
Schedule a demo to see how generative AI will shift your team from reactive to proactive.
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Frequently asked questions
- What is Edwin AI’s Event Intelligence?
Edwin AI’s Event Intelligence is a powerful feature designed to cut through the noise in alert management. It automatically groups and correlates related alerts, reduces alert overload by over 90%, and empowers IT teams with deep, actionable insights to resolve incidents faster.
- How does Event Intelligence help reduce alert fatigue?
By automatically correlating and grouping related alerts across your infrastructure, Event Intelligence significantly reduces alert noise, ensuring that teams focus only on the most critical issues. This helps reduce alert fatigue and improves overall team productivity.
- How does Edwin AI accelerate troubleshooting?
Edwin AI leverages generative capabilities to enrich alerts with context such as tags, location, and impact. This provides IT teams with valuable insights for faster troubleshooting, automating root cause analysis, and reducing the time spent manually diagnosing issues.
- How does Edwin AI prioritize incidents?
Edwin AI uses AI-driven analysis to prioritize incidents in real time, based on your organizational context. This ensures that the most urgent issues are addressed first, reducing downtime and improving response times.
- What visibility does Event Intelligence provide?
Event Intelligence provides unified, real-time insights across infrastructure, databases, applications, and services. It instantly reveals root causes without manual triage, enabling faster issue detection and resolution.
- What makes Edwin AI’s Event Intelligence efficient from day one?
With pre-built models and customizable dashboards, Edwin AI offers out-of-the-box efficiency. It delivers immediate value by streamlining incident management processes, reducing downtime, and allowing teams to act on issues from the moment of deployment.