Employee Spotlight: Mayank Arora

Title: Director, Channel Sales – APAC

Why did you choose to work at LogicMonitor?

I have always enjoyed working for organizations where there is an opportunity to scale the business from scratch and introduce newer technologies to the customers. The LogicMonitor rocketship in APAC provides this opportunity.

Can you talk about how important our third-party vendors/partners are to LogicMonitor?

I love the phrase LogicMonitor applies to our partners, “Let’s do more together”. The LogicMonitor value proposition is uniquely positioned and the roadmap is perfectly aligned with the top market drivers, bringing in simplicity, speed, and enabling digital agility. Partners for us play a key role in delivering top-notch customer success in the extremely diversified APAC region and they drive hyper-growth for LogicMonitor. 

What is the most rewarding part of your role?

Customers today are looking beyond digital transformation. They want to do more with less without compromising on the quality or time to market. The most rewarding part of my role is to build a channel ecosystem across APAC where we deliver profitability and agility to our customers and are valued as trusted advisors. 

What is the most challenging part of your role?

Building a channel ecosystem that is focused on delivering customer success requires recruiting the right partners who can deliver value to our customers every day. This can be a potential challenge, however, we are fortunate to have customer success obsessed partners. It’s fun to work with such a talented extended team.

What is your advice on how to be successful every day?

ABC (Always Be Closing) is the mantra that I like to follow. I learned this skill from other successful leaders that drive profitable businesses today. 

If you could learn one new skill, what would it be?

Listening is the one skill I have been working on. It is a very hard but important skill in every profession. 

What do you like to do in your free time?

I enjoy outdoor sports, practicing yoga, and hanging out with friends.

If you had to eat one meal every day for the rest of your life, what would it be?

Daal Chaawal (lentils and rice) or Kimchi Jjigae.

What book would you recommend that you have read recently?

“Mohandas Karamchand Gandhi”. It’s one book where I learned my acquired trait of resilience. 

What are some of your favorite places in Singapore? 

The hiking trails and One Raffles Place (luckily, the LogicMonitor office is here).