LogicMonitor named a Visionary in the Gartner® Magic Quadrant™ for Observability Platforms

By Christina Kosmowski, CEO, LogicMonitor  

It’s been a remarkable year, with exceptional moments accelerating value and impact for our customers. Now, I am excited to announce an incredibly significant recognition as a Visionary in the Gartner® Magic Quadrant™ for Observability Platforms, 2024. While this recognition is an exciting feather in our cap, we believe it’s also a powerful validation of our relentless pursuit to offer deep, actionable insights that drive enterprise efficiency, optimize performance, and achieve transformational goals.

We believe being named a Visionary in this Gartner® Magic Quadrant™ is a testament to our multi-year strategic direction. We are confident it highlights our ability to shape market trends, even as we continue to develop and further innovate our platform capabilities. Importantly, we also feel it reassures our 100,000+ users that we are a forward-looking and reliable partner with industry leading solutions.

Key innovations towards the Magic Quadrant™ for Observability Platforms

When we embarked on this journey, our goal was clear: to build a platform that goes beyond traditional monitoring to deliver hybrid observability powered by artificial intelligence (AI). Over the past three years, we believe we have made significant enhancements and product developments that have propelled us to this recognition. 

We have accelerated our product roadmap delivering critical solutions in the LM Envision platform and launching a powerful generative AI (GenAI)  partner for IT teams, Edwin AI. We have also enhanced our platform with over 3,000 third-party integrations, enriching our offerings and ensuring our customers have the extensibility and tools they need to grow and scale. 

• LM Envision: the LM Envision platform delivers unified observability across hybrid IT infrastructure environments including on-premises and multi-cloud to address today’s IT data supply chain and digital business
• Edwin AI: this purpose-built AI-powered tool plays on a rich hybrid dataset (not a GPT wrapper) to enhance our platform’s capabilities by providing deeper insights and predictive analytics
• LM Cost Optimization: cost optimization for cloudops and engineering teams includes Cloud Billing and Cloud Recommendations features to help our customers cut costs and maximize performance
• Cloud managed networking integrations: Meraki Assurance Alerts, Ubiquiti, and Cato Networks integrations give users comprehensive monitoring and streamlined operations across diverse networking environments
• UIv4: the improved user interface (UI) reduces clicks and makes core platform functionalities easier to access
• Adaptive Correlation: automatically re-clusters alerts when a more optimal option is detected, reducing alert noise and helping users focus on the most critical issues
• Datapoint Analysis: leverages machine learning techniques to find related metrics and patterns across different resources, reducing mean time to resolve (MTTR) and increasing productivity

Customer love and feedback drives us everyday

It’s our customers’ success and feedback that pushes us to innovate continuously and expand the possibilities in observability. We believe the nearly 150 reviews of LogicMonitor on Gartner® Peer Insights™ show: 

• They appreciate our out-of-the-box support for a wide range of infrastructure providers 
• The simplicity in defining custom monitoring solutions, and the ease of management provided by our SaaS product
• That LM Envision has significantly reduced operational overhead for our customers, further minimizing the maintenance burden

Our commitment to delivering a robust, scalable, and user-friendly platform is unwavering, and we feel the reviews reflect our team’s hard work and dedication.

Continuous improvement and future roadmap

Hybrid environments are here to stay. We always knew it! Our ability to monitor both on-premises and multi-cloud environments through a single pane of glass is a key differentiator that has always set us apart.

However, our journey doesn’t end here. While we celebrate this recognition, we remain focused on our mission to improve and innovate continuously. Our roadmap is filled with:

• New features to help customers achieve more meaningful visibility and troubleshoot faster
• Advancing AI and ML capabilities that will solidify our position in the market even further, including Edwin AI’s new integrations and GenAI capabilities that will reduce incident overload and business systems downtime with quick time to value
• Expanding monitoring coverage with a focus on cloud managed networking to ensure we continue to provide unparalleled visibility into hybrid environments
• Releasing updated topology and logs features to help customers identify root cause faster

As always, we look up – way up! We are ready to build on this momentum. In the meantime, read and check out the report.

For more information, visit https://www.logicmonitor.com/resource/logicmonitor-named-a-visionary-in-the-gartner-magic-quadrant-for-observability-platforms-2024.

Gartner®Magic Quadrant™ for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, 13 June 2024.

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