Even publicly traded tech powerhouses fall prey to outages. Navigating the complexities of an outage is challenging; they impact employee productivity, take a heavy toll on customer confidence, and negatively impact both business and employee productivity. But the fact of the matter is, that they do happen.
In this on-demand webinar, you’ll learn about the top 7 mistakes that companies make handling outages as well as best practices around creating a successful outage communication plan for customers, designing a disaster recovery plan, and knowing when an outage hits (prior to customers informing you).
