LogicMonitor Expands Global Footprint to Latin America with Opening of Mexico City Office

Bringing AI-Powered Hybrid Observability to Latin America

LogicMonitor is excited to announce our expansion into Latin America with the opening of our new office in Mexico City. This marks a significant milestone as we continue our mission to deliver AI-powered hybrid observability to organizations across the globe. With our presence now established in Mexico City, we are poised to better serve the region’s rapidly growing market of forward-thinking companies that are embracing the future of IT operations.

We’re Thrilled to Serve the Latin American Market

Latin America is a hub of innovation, with enterprises across industries rapidly evolving their IT infrastructures to stay ahead in a competitive global market. Companies in the region are investing heavily in digital transformation, cloud migration, and AI-driven operations—key areas where LogicMonitor provides unmatched value. By establishing a local presence, we are now delivering more direct support, faster response times, and deeper collaboration with our customers and partners in the region.

“LogicMonitor’s growth in Mexico City reinforces our commitment to world-class observability solutions and deepening our presence in the region,” said Alyene Schneidewind, Chief Performance Officer at LogicMonitor. “Our Mexico City Center of Energy embodies our culture of connection, collaboration, and innovation, and we’re excited to see it thrive.”

A New Center of Energy and Celebration of Growth

LogicMonitor made the first Mexico City based hires in August 2024, marking the beginning of the company’s presence in Latin America. Since then, we have successfully onboarded our initial team, which includes professionals across Sales, Customer Experience, IT, and HR.  Now, with the team onboarded and enabled, we are commemorating this milestone with an official office opening and ribbon-cutting ceremony. 

This new office complements our global network of Centers of Energy, which include locations in Austin, Boston, San Francisco, and Santa Barbara (U.S.), Singapore and Pune (Asia), London (Europe), and Sydney (Australia). Each of these hubs is designed to foster collaboration, drive innovation, and support our global customers at scale.

LogicMonitor already serves a thriving customer base across industries in Latin America, providing world-class observability solutions to companies such as Axity, Banco Davivienda, Pluspetrol, and Totalplay. We are engaged with thirteen local partners including Business Innovation Technologies, Xailna, Artica Digital and Initel. 

Strategic Priorities and Growth in Latin America

LogicMonitor’s expansion into Latin America aligns with broader company focus areas including:

• Owning the Modern Data Center: We continue to lead in hybrid observability, focusing on AI-driven innovations in cloud and log monitoring to help organizations manage their IT environments with confidence.
• Powering an ITOps Revolution: We empower ITOps professionals by providing tools that advance careers, enhance AI adoption, and demonstrate business value.
• Reimagining Work to Drive Scale and Growth: We invest in our people, leverage AI for operational excellence, and cultivate a data-driven culture to support enterprise growth with talented team members across the globe. 

Looking Ahead

“In just a few months, our vision of establishing an Energy Center in Mexico City has become a reality, and we’ve built a strong team ready to drive results,” said Ulises Isunza, Sales Leader for Latin America. “The culture, vision, and quality of the people at LogicMonitor made my decision to join an easy one, and I couldn’t be happier to be part of such a wonderful team.”

The future of LogicMonitor in Latin America is bright. Our investment in Mexico City is just the beginning, and we look forward to deepening our relationships with customers, partners, and the broader IT community in the region. We are hiring and growing—join us in shaping the future of hybrid observability in Latin America!

Stay tuned for more updates, and if you’re in Mexico City, we’d love to connect!