LogicMonitor seeks to disrupt AI landscape with $800M strategic investment at $2.4B valuation to revolutionize data centers.

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LogicMonitor, the modern alternative to Paessler (PRTG) Network Monitoring

Upgrade your network monitoring experience with LogicMonitor. Designed for seamless scalability, LogicMonitor provides comprehensive visibility and proactive monitoring across all IT environments. Avoid the limitations of PRTG with our unified platform that brings together real-time insights, advanced analytics, and automated alerts – all in one place. Experience a more efficient and reliable way to monitor your network’s health and performance.

A hybrid observability platform powered by AI

LogicMonitor customers who have switched from PRTG have reduced alert noise by up to 97%, improved MTTR and reduced tool sprawl

  • Single pane of glass with full context
  • AI-assisted incident resolution and prevention
  • Actionable insights tied to business outcomes
  • Enterprise scale platform
  • Lightweight agentless collectors
  • 3,000+ integrations out-of-the-box

Trusted by leading companies

Benefits of LogicMonitor vs. PRTG

LogicMonitor Paessler PRTG

Highly scalable and enterprise ready with unlimited device capacity

Limited scalability over 500 devices

Lightweight, agentless collectors support HA

Legacy remote probes do not support HA

Proactive actionable insights for faster MTTR

Reactive firefighting

AI built into the platform

No AI

Up to 97% alert noise reduction and event correlation with Edwin AI

Overwhelming alert noise and no AI-assisted alert correlation.

Hybrid observability

Monitoring only

Auto-closing of alerts

Manual closing of alerts

Proactively prevent downtime with forecasting

No forecasting

No surprise pricing and licensing changes

Surprise pricing and licensing changes

Pre-built dashboards to streamline workflows

No pre-built dashboards. “Maps” must be manually created via drag and drop.

High security standards including SNMP v3 security model

Less secure SNMP v1 or 2 preferred (protocols are insecure and transmit data in the clear). SNMP v3 is supported, but severely hampers performance and scalability.

3,000+ integrations including AWS, Azure, GCP, ServiceNow ITSM and CMDB.

250+ “technology partners.” Limited device support, ServiceNow ITSM only and very limited public cloud coverage.

Robust container monitoring including k8s, docker and AWS ECS

No Kubernetes (k8s) monitoring

Automated, dynamic built-in Topology mapping,

Manual, static Topology mapping, not a built-in feature. Requires a separate tool.

Ability to ingest, associate and fully search syslogs

Limited ability to ingest, associate and make searchable syslogs

24/7 high quality customer support & professional services, including chat and phone based support, plus an active community of LogicMonitor customers.

Extremely limited professional service offerings. No chat or phone based support.

Modern SaaS architecture built for scale in the cloud

Built on legacy code

Full featured modern REST-ful API

Incomplete API, limiting automation and enterprise-level integrations (No API key support, URI’s must contain a user name and password, can’t directly create objects, plus can’t set many configuration options)

Ready to jump in? See what LogicMonitor can do for you

See how LogicMonitor and PRTG stack up

Don’t take our word for it. Discover why G2 rated LogicMonitor #1 in the Mid-Market Grid® Report for Enterprise Monitoring | Fall 2024, based on customer reviews for ease of implementation, feature comparison and relationship ratings.

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LogicMonitor is rated #1 for Network Monitoring based on real customer reviews

LogicMonitor received Best Relationship in the G2 Enterprise Relationship Index for Networking Monitoring, Fall 2024, based on real customer reviews!

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Gartner magic quadrant graph

Gartner® Magic Quadrant™ for Observability Platforms, 2024

LogicMonitor is named a Visionary in the 2024 Gartner® Magic Quadrant™ for Observability, which we believe is thanks to our innovative approach to hybrid observability.

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Edwin AI, your GenAI teammate for IT observability

“Edwin AI has been a game-changer correlating data and delivering value within an hour of implementation. We are excited to see how its GenAI capabilities will automate work for our Level 1 NOC engineers”

Kris Manning
Global Head of IT Networks, Syngenta

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Our Trust Scores

Not just a platform. A true partner.

G2 leader
G2 Easiest to do business with
G2 Momentum Leader
lm-awards_PeerSpot-Leader

Rating from Gartner Peer Insights and Customer Satisfaction leader on G2

4.5/5

Rated “Excellent” and an “Editor’s Choice” by PCMag

Excellent

The highest NetPromoter score of any IT Infrastructure Management provider

Highest

Get Started

Contact us today to learn how LogicMonitor can help you shift your IT operations approach from reactive firefighting to proactive incident prevention.