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Actions Page

Last updated on 16 October, 2024

Actions are a pre-configured set of sequential steps that are executed to achieve a desired outcome.  For example, to update an alert or create an incident in ServiceNow. Edwin AI pre-delivers a set of default actions that are configured to perform various functions such as alert processing.

To access dashboards, navigate to Edwin AI > Actions.

SectionDescriptionRelated Links
1 – Create actionSelect Create action to create a new action. Select Publish to implement a change that was made to one of the rules.Create or Edit Actions
2 – List of actionsDisplays the list of actions. Default Actions
3 – Edit, Clone, or DeleteEnd of each action, you can select more options icons to edit, clone, or delete an action.Create or Edit Actions
SectionDescriptionRelated Links
1 – Config options for actionsYou can enter a name, and description, select a source, and start adding sequence steps to the action.Create or Edit Actions
2 – Config options for each action in the sequenceYou can configure each action in the sequence to get a desired outcome.Create or Edit Actions