Cluster Alerts Routing and Notification

Cluster alerts are displayed on the Alerts page, and the Resources Tree page under the Alerts tab of the applicable resources. A resource named “cluster” is associated with a cluster alert. This generic resource name can be used to define alert routing, filtering, or reporting criteria.

If you require additional notifications to be generated and routed for cluster alerts, you must configure an alert rule. At a minimum, the criteria of the alert rule must match the group for which the cluster alert is configured. If you require the cluster alerts to be routed differently than other alerts for the group, deeper-level matching can be accomplished by setting the alert rule to match the “cluster” device. For more information on alert rules, see Alert Rules.

Requirements for Sending Test Cluster Alert Notification

To send cluster alerts, you need a user with the “Threshold” and “Manage” permissions set at the Resource group level.

Sending Test Cluster Alert Notification

1. In LogicMonitor, navigate to Resource Tree> select the appropriate resource.
2.  Select the Cluster Alert Tuning tab and select the cluster alert row for which you want to send the test alert.
   The Alert Routing panel displays different routing details including the matching alert rule and its specified escalation chain for each alert severity level.
3. In the Alert Routing panel, select Send Test Alert for a single or multiple alert severity for which you want to send a test alert notification. 
   The test alert is sent to all the intended recipients.