Welcome to LogicMonitor's Support Center
View release notes or submit a ticket using the links below.
PRODUCT DOCUMENTATION
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LogicMonitor Platform
- Introduction to LogicMonitor
- In-App Resources
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Account Information
- Portal Information
- Portal Settings
- Financial
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Usage Reporting
- Usage Reporting Overview
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Product-Specific Usage Reporting
- Usage Reporting for APM Metrics
- Usage Reporting for LM Logs
- Usage Reporting for SaaS Monitoring
- Usage Reporting for IaaS Monitoring
- Usage Reporting for PaaS Monitoring
- Usage Reporting for APM Traces
- Usage Reporting for APM Synthetics
- Usage Reporting for Devices
- Usage Reporting for Websites
- Usage Reporting for Wireless Access Points
- Audit Logs
- Ops Notes
- Security Settings
- User Access
- Collectors
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Dashboards
- Dashboards Overview
- Dashboard Creation
- Modern Dashboards
- Adding Dashboard Groups
- Finding Dashboards and Dashboard Groups
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Widgets
- Widgets Overview
- Widgets Creation
- Widget Datapoint Configurations
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Widget Types
- Alert List Widget
- Big Number Widget
- Netflow Widget
- NOC Widget
- Log Query Widget
- Pie Chart Widget
- Table Widget
- Text Widget
- Website Status Widget
- Custom Graph Widget
- SLA Widget
- Topology Map Widget
- Gauge Widget
- HTML Widget
- Job Monitor Widget
- Map Widget
- Resource Explorer Widget
- Recommendations Widget
- Billing Widget
- Widget Management
- Standard Widget Configurations
- Enabling Dashboard Text Widget Script Security
- Dashboard Management
- Dashboard Distribution
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Resource Tree
- Navigating the Resources Page
- Changing the Time Range
- Remote Session
- Using Ops Notes
- Resources Details
- Resource Groups
- Resource Management
- NetScans
- Resource Explorer
- Services
- LM Uptime Overview
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Websites
- Data Monitored for Websites
- Websites Page Overview
- Alerting on Websites Data
- Trace Route for Websites
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Websites Management
- Websites Default Settings
- Web Check
- Ping Check
- Testing the Steps of a Web Check
- Creating a Website Dashboard
- Website Properties
- Website Management
- Executing Internal Web Checks using Groovy Scripts
- Web Checks with Form-Based Authentication
- Websites SDT
- Disabling External Website Testing Location Across your Account
- Understanding Website Status Codes
- Websites Groups
- Mappings
- Alerts
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Reports
- Choosing a Report Type
- Creating a Report Group
- Shared Report Access
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Report Types
- Alert Forecast Report
- Alert SLA Report
- Alert HealthCheck Report
- Alert Thresholds Report
- Alert Trends Report
- Alerts Report
- Audit Log Report
- Dashboard Report
- Interface Bandwidth Report
- Log Query Report
- NetFlow Resource Metric Report
- Resource Group Inventory Report
- Resource Inventory Report
- Resource Metric Trends Report
- Role Report
- SDT Inventory Report
- Server CPU Report
- Service Level Agreement Report
- User Report
- Website Overview Report
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Modules
- Modules Overview
- Modules Installation
- Custom Module Creation
- Tokens Available in LogicModule Alert Messages
- Deprecated LogicModules
- Data Collection Methods
- Active Discovery
- Groovy Support
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Module Configurations
- Types of Modules
- DataSource
- PropertySource
- AppliesTo
- SNMP SysOID Map Configuration
- JobMonitor
- ConfigSource
- TopologySource
- EventSource
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LogSource
- LogSource Overview
- Configuring a LogSource
- Kubernetes Event Logging LogSource Configuration
- Kubernetes Pods LogSource Configuration
- Log Files LogSource Configuration
- Script Logs LogSource Configuration
- SNMP Traps LogSource Configuration
- Supported MIBs for SNMP Trap Translation
- SNMP Trap MIBs
- Troubleshooting MIBs to JSON Converter Utility Issues
- Troubleshooting SNMP Traps Issues
- Modules Management
- Access Groups for Modules
- Security
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LM Logs
- LM Logs Overview
- Log Ingestion
- Log Processing
- Logs Partition
- Log Anomaly Detection
- Log Analysis
- Viewing Logs and Log Anomalies
- Reset Log Anomaly Detection
- Log Patterns
- Log Query Language
- Log Processing Pipelines
- Log Alert Conditions
- Logs Roles and Permissions
- LM Logs Usage Data
- Troubleshooting Logs
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Cloud Monitoring
- Introduction to Cloud Monitoring
- Cloud Services and Resource Units
- Monitored Locations for Cloud Monitoring
- Cloud Monitoring using a Collector for Existing Cloud Resources
- Monitoring Utilized Cloud Service Limits
- Custom Event Integrations Setup
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Amazon Web Services Monitoring
- AWS Monitoring Setup
- AWS Organizational Unit Monitoring Setup
- Using StackSets to Automate Role and Policy Creation
- AWS Billing Monitoring Setup
- CloudWatch Costs Associated with Monitoring
- Managing your AWS devices in LogicMonitor
- AWS Tag Usage in LogicMonitor
- AWS Cost by Tag Monitoring
- Active Discovery and AWS CloudWatch Metrics
- Customizing AWS CloudWatch DataSources
- Troubleshooting Custom AWS CloudWatch DataSources
- Microsoft Azure Monitoring
- Google Cloud Platform Monitoring
- MongoDB Atlas Monitoring
- Cost Optimization
- Cloud Data Collection with Poll Now
- SaaS Monitoring
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Edwin AI
- Introduction to Edwin AI
- Key Concepts in Edwin AI
- Edwin AI Roles and Users
- Configure Edwin AI Dashboard
- Edwin AI Models
- Configure Edwin AI Actions
- Edwin AI Rules
- Working with Edwin AI
- Export and Import Edwin AI Configuration
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Edwin AI Integrations
- Edwin AI Integrations Overview
- Edwin AI Integration YAML File
- Edwin AI Custom Integrations
- Edwin AI Monitoring Integrations
- Edwin AI IT Service Management Integrations
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LM Integrations
- LogicMonitor Integrations Overview
- Navigating the Integration Page
- Communications Integrations
- Workflow Integrations
- Automation Integrations
- Custom Integrations for LogicMonitor
- Logs for LM Integrations
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Container Monitoring
- About LogicMonitor Container Monitoring
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Kubernetes Monitoring
- Support Matrix for Kubernetes Monitoring
- Kubernetes and LM Containers Key Concepts and Terms
- Kubernetes Monitoring Considerations and Required Permissions
- Resource Sizing for Performance Optimization and Tuning Recommendations
- LM Container Installation
- LM Container Upgrade
- LM Container Uninstallation
- Existing Configuration Migration
- Kubernetes Events and Pod Logs Collection
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Resource Monitoring
- Monitoring Helm Charts Releases
- Kubernetes Core Components Monitoring
- Monitoring Kubernetes Clusters with kube-state-metrics
- Filtering Kubernetes Resources for Monitoring
- NGINX Ingress Controller Monitoring
- Kubernetes Certificates and cert-manager Monitoring
- Disabling Alerts on Kubernetes Resources
- Default Filtering for Kubernetes Resources
- Filtering Kubernetes Resources using Labels, Annotations, and Selectors
- Disabling Resources from Monitoring
- Retention of Deleted Kubernetes Resources using LM Containers
- Retaining Deleted Kubernetes Resources
- Advanced Configuration
- Monitor Supported Resources
- Topology for Kubernetes Cluster
- Kubernetes Cluster Monitoring as Non-Admin User
- Troubleshooting Kubernetes Monitoring
- Docker Monitoring
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LM APM
- LM APM Overview
- Quick Steps to Setup LogicMonitor APM
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Push Metrics
- Getting Started with Push Metrics
- Use Cases for Push Metrics
- About the Push Metrics REST API
- Ingesting Metrics with the Push Metrics REST API
- Python SDK for Push Metrics API
- .NET SDK for Push Metrics API
- Managing Resources that Ingest Push Metrics
- Rate Limiting for Push Metrics
- Updating Instance Properties with the Push Metrics REST API
- Updating Resource Properties with the Push Metrics REST API
- OpenMetrics Integration
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Distributed Tracing
- Distributed Tracing Overview
- Application Authentication Overview
- Traces Page
- Application Instrumentation for LogicMonitor
- Trace Data Forwarding to LogicMonitor
- OpenTelemetry Collector for LogicMonitor Overview
- Synthetics
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Monitoring Solutions
- Apache
- APC
- AI Monitoring
- Atlassian
- AWS
- Azure
- Broadcom
- Cato Networks
- Checkpoint
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Cisco
- Cisco APIC Monitoring
- Cisco ASA/ASR
- Cisco Catalyst Center
- Cisco Catalyst SD-WAN Monitoring
- Cisco CUCM API Monitoring
- Cisco Device SNMP and NTP Configuration
- Cisco Firepower Chassis Manager Monitoring
- Cisco Firepower Threat Defense Monitoring
- Cisco Hyperflex Monitoring
- Cisco Intersight Monitoring
- Cisco IP SLA Monitoring
- Cisco ISE Monitoring
- Cisco Meraki Monitoring
- Cisco UCCX Monitoring
- Cisco UCS Monitoring
- Cisco UCS X Monitoring
- Cisco Unified Call Manager (CUCM) Monitoring
- Cisco VoIP Monitoring
- Cisco Wireless Monitoring
- Citrix
- Cohesity
- Common Config
- CommVault
- ConnectWise
- Couchbase Server
- Dell Technologies
- Email Service
- Extreme Networks
- F5
- FreeBSD
- Fortinet
- HPE
- IBM
- IMPI
- Infinidat
- Infoblox
- Java
- Jenkins
- Juniper
- Kemp
- Kubernetes
- Linux
- LogicMonitor
- LSI MegaRAID Controller
- Microsoft
- MongoDB
- NetApp
- Network Traffic Monitoring
- NTP
- Nutanix Systems
- OpenAI
- Oracle
- Palo Alto Networks
- Panzura
- Perfmon Access
- Pick
- Puppet
- Pure Storage
- Quantum
- RabbitMQ
- Redis
- Rubrik
- Ruckus
- SAP
- Slack
- SSL
- SNMP
- Sonicwall
- SumoLogic
- SwiftStack
- Ubiquiti
- Unomaly
- Varnish
- Veeam
- Versa SD-WAN
- Mobile
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Developer
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LogicMonitor REST API
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REST API Overview
- Using LogicMonitor's REST API
- Migration to LogicMonitor REST API v3
- REST API Change Log
- REST API Authentication
- REST API Status Codes
- REST API Error Codes
- REST API Rate Limit
- REST API Troubleshooting
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REST API v3
- REST API v3 Swagger Documentation
- LogicMonitor v3 SDK
- REST API Basic Filters
- REST API Advanced Filters
- Creating Services Using LogicMonitor REST API v3
- Delta Support for device/devices API
- Best Practices for Migrating to LogicMonitor v3 SDK
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REST API v3 Endpoints
- Managing Alerts
- Managing Alert Rules
- Managing Cost Optimization Recommendations
- Managing Recipient Groups
- Managing Roles
- Managing Ops Notes
- Managing Report Groups
- Managing Dashboard Groups
- Managing Collector Groups
- Managing ConfigSources
- Managing EventSources
- Managing Collector Debug Command
- Managing Collector Version
- Managing NetScan
- Managing PropertySources
- Viewing Metrics
- Viewing Integration Audit Logs
- Viewing External APIs
- Managing AppliesToFunction
- Managing Devices
- Managing DataSources
- Managing Escalation Chains
- Managing API Tokens
- Managing DataSource Instances
- Managing Dashboards
- Managing Users
- Managing Audit Logs
- Managing Data
- Managing Access Group
- Managing OIDs
- Managing Device Groups
- REST API v2
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REST API v1
- REST API v1 Overview
- Getting Data with the REST API
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REST API v1 Endpoints
- Managing Alert Rules
- Managing Alerts
- Managing API Tokens
- Accessing Audit Logs
- Managing Collectors
- Managing Collector Groups
- Managing Dashboards and Widgets
- Managing Dashboard Groups
- Managing DataSources
- Managing DataSource Instances
- Managing Devices
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Managing Device Groups
- About the Device Group Resource
- Add a Device Group
- Add Device Group Properties
- AWS Device Groups
- Azure Device Groups
- Delete Device Group Properties
- Delete a Device Group
- GCP Device Groups
- Get all alerts for a Device Group
- Get all SDTs for a Device Group
- Get Device Group Properties
- Get Device Groups
- Get devices for a particular device group
- Update a Device Group
- Update Device Group Properties
- Managing Escalation Chains
- Managing Ops Notes
- Managing Reports
- Managing Report Groups
- Managing Roles
- Managing SDTs
- Managing Websites
- Managing Website Groups
- Getting Websites Test Locations
- Managing Thresholds
- Managing Users
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REST API Overview
- Scripting Support
- HAR File in LogicMonitor
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LogicMonitor REST API
- Policies and Compliance
- Training and Education
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Legacy UI
- Getting Started
- Devices
- Dashboards and Widgets
- AIOps
- LM Service Insights
- LogicModules
- Terminology and Syntax
- LM APM
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Cloud Monitoring
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Getting Started with LM Cloud
- LM Cloud Monitoring Overview
- Enabling Cloud Monitoring using Local Collector
- Visualizing your cloud environment with auto dashboards and reports
- Setting up custom event integrations
- Monitoring Cloud Service Limit Utilization
- Optimizing your Cloud Spend
- Cloud Data Collection
- Amazon Web Services Monitoring
- Google Cloud Platform Monitoring
- MongoDB Atlas Monitoring
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Getting Started with LM Cloud
- Container Monitoring
- Monitoring Solutions