Edwin AI Release Notes Timeline

Highlights:

• Reduced alert noise – Advanced machine learning techniques, contextual enrichment capabilities, and deduplication efforts filter through thousands of daily events to produce succinct alerts for the most critical incidents and drive down MTTR (Mean Time To Repair)
• ServiceNow ready – Includes a seamless bi-directional integration with the ServiceNow Incident module to fit correlated insights into standard IT workflows. ServiceNow CMDB data automatically enriches Dexda alerts to drive additional context for alert correlations
• Adaptive correlation – Avoid delays in escalating insights to ServiceNow by automatically reclustering alerts into new insights when a more optimal clustering option is found
• Extensible correlation – Customizable user-defined correlation models target both the alert and enriched CMDB data, based on what makes sense for the business
• MSP (Managed Service Provider) ready–Now supports multi-tenancy with correlations scoped to each tenant