v.217 Release Notes

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the global Ops Notes settings available in the Settings page, making these Ops Notes settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about Ops Notes, see Ops Notes in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the following in Account Information:

• Portal Information
• Portal Settings
• Financial

This removal makes Account Information unavailable in the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about Account Information, see the following in the product documentation:

• Portal Settings
• Financial

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for Audit Logs, making Audit Logs unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about Audit Logs, see Audit Logs in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the Alert Message Templates, making the templates unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about the Alert Message Templates, see Managing Alert Messages Template in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the Alert Settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about Alert Settings, see Alert Delivery Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

LogicMonitor now supports global and regional Network Load Balancers for Google Cloud Platform. These services monitor load balancing forwarding rules with TCP/UDP protocols using the following datasources:

• GCP_Networking_TCPLoadBalancer
• GCP_Networking_UDPLoadBalancer
• GCP_RegionalNetworking_TCPLoadBalancer
• GCP_RegionalNetworking_UDPLoadBalancer

For more information on supported resources and services, see Cloud Services and Resource Units.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the Collector Settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about the Collector Settings, see About the LogicMonitor Collector in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the out-of-the-box (OOTB) LM Integrations, making the integrations unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about LM Integrations, see LogicMonitor Integrations Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

Fixed an issue that prevented LogicModule customizations from being preserved when updating customized LogicModules when using the preservation option.

The following Enhanced Script NetScans for various platforms are now Groovy 4 compatible. For more information, see the product documentation:

• VMware vSphere Monitoring
• VMware SD-WAN Monitoring
• Versa SD-WAN Monitoring
• Aruba EdgeConnect SD-WAN
• Cisco Catalyst SD-WAN Monitoring
• Cisco Meraki Monitoring (Legacy)
• Cisco Meraki Monitoring
• Cisco Catalyst Center
• Juniper Mist Monitoring
• Palo Alto Prisma SD-WAN Monitoring

The cisco.ucs snippet now allows customers to bypass a proxy server. This change ensures that when the proxy.enable property is set to “false” on the device, the Cisco_UCS_* modules will bypass the proxy settings in the Collector’s agent.conf file by using Proxy.NO_PROXY instead, effectively bypassing the proxy.

The updated Enhanced Script NetScan for Juniper Mist adds devices using unique external IP addresses. If a device is unnamed the MAC address will be used as the display name to align with the Mist UI.

For more information, see Juniper Mist Monitoring in the product documentation.

The updated lm.topo.data snippet removes the generic FortiNet sysoid ERT mapping to firewall and adds a FortiNet switch sysoid to map device as switch.

The updated Enhanced Script NetScan for VMware SD-WAN now enables you to add devices that do not have a set serial number.

For more information, see VMware SD-WAN Monitoring in the product documentation.

In a future release, LogicMonitor Collectors will no longer support Apache Groovy 2. All official LogicMonitor-provided modules will be compatible with Apache Groovy 4. To support this migration, LogicMonitor will be releasing updates to official LogicModules to be compatible with Groovy 4.

As a result of this migration, you must do the following:

• Validate any customized or community-provided modules to ensure compatibility
  For more information about validating your customized modules, see Custom Module Groovy Migration Validation in the product documentation.
• Install a module update for LogicMonitor-provided modules that have compatibility changes released.
  For more information, see LogicMonitor Provided Modules Groovy 4 Migration in the product documentation.
• Update Enhanced Script NetScans to Groovy 4 compatible scripts.
  For more information, see Enhanced Script NetScans Now Groovy 4 Compatible in the Modules section of the Release Notes.

For more information on the timeline of this migration, see Apache Groovy 2 End-of-Life Milestone Public Announcement].

The LogicMonitor EA Collector 34.500 or later is compatible with Groovy 2 and Groovy 4. For more information about the EA Collector release, see the EA Collector 34.500 Release Notes.

When running a module using Apache Groovy 4, and using the groovy.json.JsonSlurper(), the following exception was with the LogicMonitor Collector version 36.200 or later.

exception:groovy.lang.RunTimeException: Unable to load FastStringService

When running a module using Apache Groovy 4, and the module includes an invalid type parameter for a data structure, the module throws the following exception:

 java.lang.RuntimeException: org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed:

When running a module using Apache Groovy 4, the following exception can be thrown when using the GroovyScriptHelper to incorporate LogicMonitor snippets in your script:

exception:groovy.lang.MissingPropertyException: No such property

 
To mitigate this issue, adjust the way the class is imported, similar to the following:

import com.santaba.agent.groovy.utils.GroovyScriptHelper 
import com.logicmonitor.mod.Snippets 
def modLoader = GroovyScriptHelper.getInstance(GroovySystem.version).getScript("Snippets", Snippets.getLoader()).withBinding(getBinding()) 

When running a module using Apache Groovy 4 with legacy classes in your script, the following exception can be thrown:

java.lang.RuntimeException: org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed 

To mitigate this issue, migrate to JPMS-compliant package names. Making this change does not break backward compatibility with Groovy 2.

For example, the following script uses legacy classes:

import groovy.util.XmlSlurper
import groovy.util.XmlParser
def xmlSlurper = new XmlSlurper()
def xmlParser = new XmlParser()

You can replace the legacy classes with JPMS-compliant package names in Groovy 4 to resolve the exception, similar to the following:

import groovy.xml.XmlSlurper
import groovy.xml.XmlParser
def xmlSlurper = new XmlSlurper() 
def xmlParser = new XmlParser() 

When running a module using Apache Groovy 4, and using java.util.Date.format(), the following exception was resolved with the LogicMonitor Collector version 35.400 or later.

import groovy.xml.XmlSlurper
import groovy.xml.XmlParser
def xmlSlurper = new XmlSlurper() 
def xmlParser = new XmlParser() 

In Apache Groovy 4, the behavior of the push() method for the List class is reversed. In Apache Groovy 2.4, the push() method would add an item to the list, in Apache Groovy 4 push() will work on the first item of a List.

// v4 Behavior
def numbers = [1, 2, 3, 4]
numbers.push(5)
println numbers 
// OUTPUT: [5, 1, 2, 3, 4] 
 
// v2.4 Behavior
def numbers = [1, 2, 3, 4]
numbers.push(5)
println numbers 
// OUTPUT: [1, 2, 3, 4, 5]

To mitigate this issue, migrate to using add() in place of push():

def numbers = [1, 2, 3, 4]
numbers.add("5")
println numbers 
// OUTPUT: [1, 2, 3, 4, 5]

When running a module using Apache Groovy 4, the behavior of the pop() method is reversed. In Apache Groovy 2.4 the pop() behavior would remove the last item in a list, in Groovy 4 pop() will remove the first item in a list.

// v4 Behavior
def numbers = [1, 2, 3, 4]
println numbers.pop() 
// OUTPUT: 1
 
// v2.4 Behavior
def numbers = [1, 2, 3, 4]
println numbers.pop() 
// OUTPUT: 4 

To mitigate this issue, migrate to using remove() in place of pop():

def numbers = [1, 2, 3, 4]
println numbers.remove(numbers.size() - 1) 
// OUTPUT: 4 

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the NetScan Settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about NetScans, see NetScans Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

You can now create an SDT Inventory report to view detailed information about the Scheduled Downtime (SDT) for resources, services, and websites. This enables you to view these details in a single, configurable report. The report displays the user who scheduled the downtime, the type of SDT (for example, “DeviceGroup”), start and end times of the SDT, and the duration of the SDT. You can also view both active and historical SDT.

To access this feature, navigate to Reports > Add Report > select Add for the SDT Inventory Report.

For more information, see SDT Inventory Report in the product documentation.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed from the Reports page, making Reports unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For more information about this deprecation, including timeline and further updates about the removal, see Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from Legacy UI in LM Community.

For the most up-to-date information about Reports, see Choosing a Report Type in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

The Alert Tuning tab now has a redesigned Threshold Editor, enabling you to edit Alert Thresholds in a new modal with optional fullscreen functionality. In addition, the new design provides the following enhancements when editing an alert threshold:

The title now clearly displays the DataSource, datapoint name, and level being edited for better context. A new calendar legend improves visibility, while clearer alerting parameters make configuration more intuitive.

The new “Set At/Inherited From” field provides insight into threshold origins, reducing guesswork. Warning messages now alert users to overwritten or inactive thresholds due to changes or cloning, preventing unintended issues.

Static threshold settings are now in a dedicated form with context tables for better clarity. Improved history records and alert routing cards now include direct links to alert rules and escalation chains, making navigation and troubleshooting faster.

These updates create a smoother, more efficient workflow with clearer navigation, validation, and alert management.

For more information, see Alert Tuning Tab in the product documentation.

As of the 217 release, LogicMonitor will begin enforcing the following security mandates:

• Two-factor authentication (2FA)
• API requests associated with OOB Admin or LM Support User tokens will be rejected.

Enforcement for these mandates will begin in February. As the timeframe approaches, we will provide additional communication regarding the specific enforcement dates for your account.

You can now save maps in Edge Status mode and view them directly within the Dashboard widget for easier access and monitoring.

To add your map to the dashboard, select “Add to Dashboards” on the Saved Maps page in the Edge Status view.

To view the Topology Map Widget in the Dashboard, navigate to Dashboards > Saved Maps.

For more information, see Topology Edge Status in our product documentation.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the User Message Templates, making the templates unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For the most up-to-date information about the User Message Templates, see Managing New User Message Templates in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the User Access settings, making the settings unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For the most up-to-date information about User Access, see the following in the product documentation:

• LogicMonitor Users
• LogicMonitor Roles
• Single Sign-on Overview

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.

As LogicMonitor continues to phase out the legacy UI, the New UI Preview switch will be removed for the Websites page, making Website Monitoring unavailable using the legacy UI, and available in the new UI only. The new UI provides an enhanced user experience, improved performance, and security features.

For the most up-to-date information about Websites, see Websites Page Overview in the product documentation.

If you have any questions or require assistance during this process, contact the Support team or your Customer Success Manager.